General Information

Which items are available to wholesale accounts?

We offer wholesale accounts to brick-and-mortar locations only. Online resellers do not qualify for wholesale pricing.

Items that qualify for wholesale are from our house brands of DreaM Stockings and Dreamer Socks, and are available with an active account through our wholesale portal. All other available items can be purchased at retail prices through our regular Sock Dreams website; these non-house brand items do not qualify for wholesale pricing or volume.

Can I order something from your non-house brands in bulk?

Yes. We do offer bulk pricing if there were a specific item you were interested in from our retail site. We do offer a bulk discount depending on the manufacturer and the quantity requested. Generally, our discount is 25% off of your order, available with a minimum order of 4 dozen (48) or more of one specific item and color. We typically require a minimum down payment of 50% of the total order cost for bulk orders.

Please give us some information as to what you are interested in and we will try to arrange something for you. Please include:

  1. Your full name (including your organization’s name, if it’s for an organization)
  2. Requested item (name/color/quantity)
  3. “Shipping to” address
  4. Date by which the items are needed
  5. Contact information (name, address, email, and daytime phone number)

What is the wholesale order minimum?

Our wholesale system is designed to allow you to purchase items in multiples of 6 with a minimum order requirement of 60 items. Once that requirement is met, you will be able to proceed in submitting your order. A final order confirmation with shipping costs included will be e-mailed to you within 48 hours. From there, you will be able to complete payment. A tracking number will be sent to you once your order has shipped.

What payment methods do you accept?

At this time we process our payments through Paypal, which accepts all credit cards.

How long will my order take to process?

Please allow up to 5 business days for your order to be processed and shipped. We strive to have all of our wholesale orders fulfilled and on their way to your as quickly as possible.

Can I backorder an out-of-stock item?

If the quantity you are looking for is greyed out on the drop-down mean, this means we do not have that much inventory currently on hand. We are hard at work on putting a backorder system in place; in the interim you can sign up to be notified when a particular style is once again available.

I need to order more socks than seem to be available. Do you have more?

If there are fewer than 6 of the item available on the drop-down quantity menu, then sadly that is all we have. Just let us know what you’re looking for and how many you’ll need, and we’ll gladly backorder it for you and notify you when we have your item back in stock.

For example: if the quantity shows that only 36 are available and you need more than that, please email us at wholsale@sock-dreams.com for an inventory quote and further assistance.

When are you restocking?

It depends on the style. We receive deliveries nearly every day, but due to the nature of the machine our socks are knit on and the yarn availability, we don’t always have an exact time when a certain style will be available to us.

Can you send me a price sheet?

In the interest of reducing our environmental impact, we do not offer paper price sheets. If you are logged in, you can download a PDF of the most up-to-date Sock Dreams Wholesale Price List HERE.

Can I use your photos?

Wholesale clients may use images from our site with appropriate credit given to Sock Dreams. These images may only be used via your online presence/social media outlets to showcase items available for purchase in your physical storefront and may not be used for the reselling of our products via the internet.

If you’d like to use our images on your blog, social media, etc., we require credit and a link (from the retail portion of our site) to be included with the image:

Image © SockDreams.com
http://www.sockdreams.com/products/item-name

Images must not be altered in any way. If you would like to use our images in print media (magazines, newspapers, etc.), please contact our Public Relations Department at info@sockdreams.com for permission and print-ready files.

Is your site secure?

Absolutely. We do not ask for any personal information until you are on a secure page with a lock icon in the lower right-hand corner of your browser. We never sell any information about our customers to anyone, and we will not add you to any mailing lists without your express consent.